Terms and Conditions
These Terms and Conditions govern use of the Emergency Healthcare To Home mobile application, website, and related coordination services.
Use Of The Service
The platform is intended to help patients, family members, staff, and admins coordinate home healthcare services and related communication.
Users must provide accurate information and must not misuse the service, impersonate others, or submit false requests.
Healthcare Disclaimer
The app is a coordination platform and does not replace emergency responders, hospitals, or direct clinical judgment. In a life-threatening emergency, users should contact local emergency services immediately.
Accounts And Access
- users are responsible for maintaining the confidentiality of their login credentials
- admins and staff must use the service only for authorized operational purposes
- we may suspend access in cases of misuse, abuse, fraud, or policy violations
Service Availability
Service availability may depend on staffing, geographic coverage, partner availability, and technical conditions. We may update, suspend, or improve parts of the platform without prior notice.
Contact
For support or questions regarding these terms, please use the support page linked below.